Privacy Policy – Eliza & Mae Savannah
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Privacy Policy – Eliza & Mae Savannah

This privacy policy describes how Eliza & Mae Savannah ("the Site", "we", "our", or "us") collects, uses, and shares your personal information when you visit elizamae-savannah.com (the “Site”), use our services, make a purchase, or otherwise communicate with us regarding the Site (collectively, the “Services”).
In this Privacy Policy, the terms “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or any other individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
We will post the revised policy on the Site, update the “Last Updated” date, and take any other steps required by law.

How We Collect and Use Your Personal Information

To provide our Services, we collect the information described below. The type of information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect to:

  • Communicate with you

  • Provide or improve the Services

  • Comply with legal obligations

  • Enforce our Terms of Service

  • Protect or defend our rights and the rights of our users

What Personal Information Do We Collect?

The type of personal information we collect depends on how you interact with our Site and Services.
“Personal information” refers to information that identifies, relates to, describes, or can be associated with you.

Information You Provide Directly

This may include:

  • Contact information – such as your name, address, phone number, and email address.

  • Order details – such as billing/shipping address, payment confirmation, email, and phone number.

  • Account details – such as your username, password, security questions, and related information.

  • Customer support information – such as your messages when you contact us.

Some features may require you to provide personal information. You may choose not to provide it, but this may limit your ability to access certain services or features.

Information Collected Automatically

We may automatically collect certain data about your interactions with the Services (“Usage Data”) using cookies, pixels, and similar technologies. This may include:

  • Device and browser details

  • Network connection information

  • IP address

  • How you interact with the Site and Services

Information Received from Third Parties

We may receive personal information from third-party sources, such as:

  • Service providers (e.g., Shopify) who support our store infrastructure

  • Payment processors that collect payment data such as card details and billing addresses

We treat this information in accordance with this policy.
See also: “Third-Party Websites and Links” below.

How We Use Your Personal Information

We may use your personal information for purposes such as:

To deliver products and services

  • Fulfilling orders

  • Processing payments

  • Sending updates

  • Managing your account

  • Shipping, returns, and exchanges

For marketing and advertising

  • Sending promotional messages via email, SMS, or physical mail

  • Showing targeted advertisements on our Site or third-party platforms

For security and fraud prevention

  • Detecting, preventing, and addressing fraudulent or illegal activities

  • If you create an account, you are responsible for keeping your login credentials secure

Cookies

Like many websites, we use cookies.
Details about the cookies used in Shopify-hosted stores can be found here:
https://www.shopify.com/legal/cookies

How We Share Your Personal Information

We may share your personal information with third parties for contractual obligations, legitimate business purposes, or other lawful reasons, such as:

  • Vendors or service providers (e.g., IT support, payment processors, analytics tools, cloud storage providers)

  • Marketing and business partners

  • Affiliates or entities within our corporate group

Third-Party Websites and Links

Our Site may contain links to third-party websites or platforms.
We are not responsible for the privacy, security, or content practices of those external sites.
We encourage you to review their privacy policies.

Your Rights: Access, Deletion, and Correction

Depending on your jurisdiction, you may have rights regarding your personal data, such as:

  • Access – requesting a copy of the personal information we hold

  • Deletion – requesting that we delete your personal data

  • Correction – requesting that we update inaccurate or incomplete information

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
📧 support@elizamae-savannah.com